About FACVB
"Tourism has grown into one of the state’s largest industries. Annually, over 45 million people visit North Carolina and generate more than $15.4 billion. Tourism directly employs over 187,000 North Carolinians with a payroll of almost $4 billion." -- www.nccommerce.com
Get to Know the FACVB
Vision
Staff
Board of Directors
Awards
Area Stats
Our Mission
To position Fayetteville/Cumberland County as a destination for conventions, tournaments, and individual travel.
We are a full-service convention and visitors bureau. The Bureau is a private, not-for-profit organization funded by a sales occupancy tax. We assist leisure travelers, meeting planners, group tour operators, media and military reunion planners. Our staff serves as a liaison between visitors and our local hospitality industry.
We operate three Visitor Information Centers. Our main office, at 245 Person Street is open to visitors Monday-Friday from 8 am to 5 pm. Our satellite office, located a few blocks from the main office is within the brand new Fayetteville Area Transportation and Local History Museum. This office is open from 10 am – 4 pm Tuesday through Saturday. Our newest satellite office is located in the customer service area of Cross Creek Mall. This office is open Monday and Thursday 10 am – 1 pm, Wednesday and Thursday 3 pm – 8 pm, Friday 4 pm – 8 pm, and Saturday 1 pm – 7 pm. All three centers are minutes from I-95. For more information call 800-255-8217.
Each week more than 1,500 visitor guides are distributed to guests and newcomers to the Fayetteville area. The Bureau must be doing a good job: a recent visitor survey showed that 72 percent of visitors would recommend the Fayetteville area to their friends.
The Brand Promise: Fayetteville/Cumberland County rekindles and reawakens the American spirit in every corner of the community.
The Brand Personality: Patriotic.
FACVB Vision
We strive to be the leading destination authority by supporting and marketing the Fayetteville/Cumberland County branded visitor experience and advocating community tourism benefits.
FACVB Staff Vision
To be the voice for and to the visitor. We will strive to have a working environment that fosters individual and organizational growth in an open, honest, and challenging atmosphere. Lastly, we will adhere to the following values and guiding principles:
- Collaborative
- Customer-Centric
- Community Engaged
- Professional
- Ethical
- Committed to spread our All-American story
Staff
Administration
John Meroski, President & CEO
| Sales The FACVB Sales Department stands ready to assist you with your needs with planning your special event. Should you have any questions or if we can be of assistance in any way, please feel free to contact us at 888-98-HEROES or at one of our emails listed below.  Myron Jones FACVB Director of Sales Markets: Military & Military Reunions, State Associations, Fraternal & Minority |
Visitor Services
To service visitors on all the great American happenings in Fayetteville/Cumberland County.
Tammy Johnson, Office Administrator
Betty Davis, Visitor Services Coordinator
Anna Marr, Satellite Information Centers Supervisor
Brian Hill, Administrative & Marketing Assistant
Beulah Johnson, Cross Creek Mall Visitor Services
Suzie Vinson, Cross Creek Mall Visitor Services
Tonita Stephenson, Office Assistant
Pamilia McRae, Office Assistant
Barbara Fugara, Office Assistant
Ray Pfaff, Transportation Museum Office Assistant
Cardell Hunt, Cross Creek Mall Visitor Services
Lois Croxton, Cross Creek Mall Visitor Services
Martha McKoy, Transportation Museum Office Assistant
Marketing
The Marketing Department manages communication and PR strategies that support group and leisure travel sales and service.
Melody Foote, Director of Marketing
Katherine Miller, Hospitality Communications Manager
Angie Abrams, Tourism Development Manager
Lisa Ennis, Information Manager
Board of Directors
Subodh Thakur, Chairman
Regency Inn
521 Ramsey Street
Fayetteville, NC 28301
Charles R. Wellons, II, Vice Chair
Wellons Realty
PO Box 766
Spring Lake, NC 28309
James Martin, Secretary
Manager, County of Cumberland
PO Box 1829
Fayetteville, NC 28302
Henry Holt, Treasurer
Holt Oil Company
PO Box 53157
Fayetteville, NC 28305
Diane Wheatley, Commissioner
County of Cumberland
PO Box 1829
Fayetteville, NC 28302
Dale Iman, City Manager
City of Fayetteville
433 Hay Street
Fayetteville, NC 28301
John Keefe
Keefe Properties
5833 Woodhaven Circle
Fayetteville, NC 28311
John Mitchell
5901 Panelway Place
Fayetteville, NC 28304
Chintan Patel
Knight's Inn
2848 Bragg Boulevard
Fayetteville, NC 28303
Paul Beard, Interim CEO
Coliseum Complex
1960 Coliseum Drive
Fayetteville, NC 28306
Awards
2008 Destination Marketing Achievement Awards
Destination Marketing Association of NC (formerly NCACVB)
Platinum Award - Best Local Constituent Communications - 2007/2008 Business Plan
Platinum Award - Advertising - Group Advertising Program
2008 Awesome Innovation Award
Destination Marketing Association of NC (formerly NCACVB)
Best Bureau Community Relationships - Welcome Center Marketing Committee
2007 Addy Awards Raleigh-Durham Chapter
Silver: Print Campaign
Silver: Military Groups Direct Mail
Silver: Direct Mail Campaign
2007 Bronze Adrian Award from Hospitality Sales & Marketing Association International
Category: Advertising Sub-category: Positioning
Advertising Campaign
2007 STS Top 20 events
Southeast Tourism Society
2007 Dogwood Festival
2007 Operation Celebrate Freedom
2007 International Folk Festival
2007 Destination Marketing Achievement Awards
North Carolina Association of CVBs
Platinum Award - Best Destination Marketing Initiative - Brand Standards Guide
Platinum Award - Best Niche Marketing Piece
2007 Awesome Innovation Awards
North Carolina Association of CVBs
Best Stakeholder Relationships - Hospitality Training Program
Best Bureau Community Partnerships - Education Reception
2006 Destination Marketing Achievement Awards
North Carolina Association of Convention & Visitor Bureaus
Platinum Award ~ Best Newsletter/Constituent Communication ~ Freedom Flyer
Platinum Award ~ Best Destination Marketing Initiative ~ E-Marketing Program
Gold Award ~ Best Destination Marketing Initiative ~ I95 Billboards
2006 Preserve America Designation / Fayetteville, NC
Preserve America Communities and Neighborhoods
2006 STS Top 20 events
Southeast Tourism Society
2006 Dogwood Festival
2006 International Folk Festival
2005 Destination Marketing Achievement Awards
North Carolina Association of Convention & Visitor Bureaus
Gold Award - Destination Marketing Initiative ~ Golf Marketing Plan
2005 STS Top 20 events
Southeast Tourism Society
2005 International Folk Festival
2005 Awesome Innovations Awards
North Carolina Association of Convention & Visitor Bureaus
Local Stakeholder Relations ~ Community Branding
Community Partnerships - Tourist TV
2004 Readers Choice Award
Convention South Magazine
2004 Destination Marketing Achievement Awards
North Carolina Association of Convention & Visitors Bureaus
Platinum Award ~ Website ~ www.VisitFayettevilleNC.com
Gold Award ~ Publications~ Fayetteville Area Destination Guide
2003 Destination Marketing Achievement Awards
North Carolina Association of Convention & Visitors Bureaus
Platinum Award ~ Public Relations ~ "Festival of Flight Celebrates History & Future of Aviation"
Gold Award ~ Trade Print Advertising Campaign ~ "Something's Going on in Fayetteville..."
2002 RISING STAR AWARD
North Carolina Association of Convention & Visitors Bureaus
2002 Destination Marketing Achievement Awards
North Carolina Association of Convention & Visitors Bureaus
Gold Award ~ Trade Print Advertising Campaign ~ "Fayetteville's Got Bragging Rights"
2001 Shining Example Award/ Bureau of the Year
Southeast Tourism Society
Area Stats
| Nightlife Options | 47 |
| Sports Bars | 13 |
| Comedy Clubs | 1 |
| Dance Clubs | 10 |
| Scottish Pub | 1 |
| Irish Pubs | 7 |
| Weekly Open Mics | 6 |
| Live Theater Groups: | 5 |
| (includes Methodist and FSU) | |
| Professional Sports Teams: | 4 |
| Public Events Each Year | 500+ |
| Annual Festivals | 12 |
| Annual Parades | 7 |
| Parks | 55 |
| Area Golf Courses | 17 |
| Driving Ranges in the immediate area | 10 |
| Sites for: | |
| Autoracing (indoor/outdoor) | 3 |
| Baseball/softball | 24 |
| Basketball | 23 |
| Boating & Fishing | 4 |
| Bowling | 6 |
| Boxing | 1 |
| Football | 5 |
| Hockey | 3 |
| Lacrosse | 2 |
| Laser Tag | 1 |
| Miniature Golf | 2 |
| Paintball | 1 |
| Raquetball | 4 |
| Rock Climbing (Indoor) | 2 |
| Shooting | 2 |
| Skateboarding | 2 |
| Skating (ice & floor) | 4 |
| Soccer | 6 |
| Swimming | 2 |
| Tennis | 14 |
| Track & Field | 19 |
| Volleyball | 4 |
| Wrestling | 2 |
| Museums: | 9 |
| Places to See Art | 11 |
| Places to Purchase Art | 10 |
| Outdoor Music Venues | 4 |
| Movie Theaters | 5 |
| Movie Screens | 44 |
| Shopping Centers: | 18 |
| Stores (does not include grocery stores) | 978 |
| Antique Stores | 19 |
| Restaurants: | 506 |
| Chinese | 43 |
| Fast Food | 225 |
| German | 4 |
| Greek | 4 |
| Italian | 33 |
| Japanese | 7 |
| Korean | 4 |
| Mexican/Latin | 18 |
| Southern Cooking | 22 |
| Steak Houses | 10 |
| Sushi | 10 |
| Thai | 2 |
| Vietnamese | 1 |
| Coffee Houses | 16 |
| Meeting Space Sq Ft at Cumberland County Hotels | 90,575 |
| Meeting Space Sq Ft at the Crown Center | 100,000+ |
| Total Lodging (hotels, extended stay, campgrounds, etc.): | 78 |
| Hotel Rooms: | 5339 |
| Hotels: | 62 |
| RV Camp sites | 187 |
| Tent Camping Sites | 13+ |
| Cabins | 4 |
| Walking Nature Trails | 4+ |
| Linear Park, Cape Fear River Trail, All American Trail (others at BG) | |
| Botanical Garden | 1 |
| Rose Garden | 1 |
| National Landmarks | 1 |
| Buildings on the National Register of Historic Places | 66 |
| State Highway Historic Markers | 44 |
| Historic Districts in Cumberland County | 8 |
| Historic Churches (older than 100 years old): | 38 |
| Churches/Houses of Worship: | 650+ |
| (total includes historic churches) | |
| Colleges/Universities: | 3 |
| College/University Branches on Post: | 13 |
| # of Ancestries claimed in Cumberland County | 27 |
| # of races in Cumberland County | 18 |
| figures according to US Census Bureau American Community Survey | |
| Municipalities: | 8 |
| Population of Godwin: | 112 |
| Population of Falcon: | 328 |
| Population of Fayetteville: | 168,033 |
| Population of Hope Mills: | 11,237 |
| Population of Linden: | 127 |
| Population of Spring Lake: | 8,098 |
| Population of Stedman: | 664 |
| Population of Wade: | 480 |
| Population of Eastover: | 1,376 |
Also home to Fort Bragg, the largest US military installation by population.
